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Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Athini amanani akho?

Izintengo zethu zingashintsha kuye ngokuhlinzekwa nezinye izici zemakethe.Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.

Ingabe unenani elincane le-oda?

Yebo, sidinga wonke ama-oda wamazwe ngamazwe ukuthi abe nenani eliqhubekayo le-oda elincane.Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu

Ungakwazi yini ukunikeza amadokhumenti afanele?

Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana;Umshwalense;Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.

Siyini isikhathi sokuhola esimaphakathi?

Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7.Ngokukhiqizwa okukhulu, isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola inkokhelo yediphozithi.Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho.Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho.Kuzo zonke izimo sizozama ukwanelisa izidingo zakho.Ezimweni eziningi siyakwazi ukwenza kanjalo.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal:
Idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% iqhathaniswa nekhophi ye-B/L.

Iyini iwaranti yomkhiqizo?

Sinikeza iwaranti impahla yethu kanye nomsebenzi.Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu.Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu.

Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?

Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu.Siphinde sisebenzisa ukupakisha okukhethekile kwezingozi ezimpahleni eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa.Izimfuneko zokupakishwa kochwepheshe nezingezona ezijwayelekile zingase zibe nenkokhiso eyengeziwe.

Kuthiwani ngezimali zokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla.I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu.I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu.Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela.Sicela usithinte ukuze uthole ulwazi olwengeziwe.

Qaphela

1. Amakhasimende aseBrazil
sincoma ukusebenzisa amaphasela eposi , njenge-e-packetSinagpore post, i-China post nokunye.
Uma ukuthumela kusetshenziswa i-UPS, i-Fedex, i-DHL, i-TNT, i-EMSsicela unikeze i-CNPJ, ngaphandle kwalokho izophoqeleka ukuthi ibuyiselwe amasiko ase-Brazil.
2. amakhasimende Turkey
Uma inani lempahla ethengiwe lidlula u-$100, sicela unikeze igama lenkampani yakho noma igama lenkampani ukuze uthole imvume yentela.
3. Abathengi baseNingizimu Melika nabaseYurophu badinga inombolo yentela uma kunesidingo.
Uma ukuthumela kusetshenziswa i-Fedex, amakhasimende ase-Italy adinga ukuhlinzeka nge-FISCAL CODE, amakhasimende aseJalimane adinga ukuhlinzeka nge-EORI.
4. Intela yentela kumele ikhokhwe ngumthengi, uma kunesidingo, yenza i-invoyisi yenani eliphansi, sicela ushiye umlayezo.
5.Customs tax umkhawulo
I-USA : 800USD : EU : 22eur0 : Russia : 1000rouble;
I-Australia ne-New Zealand :1000idola lase-australia;
Japan Korea : 130USD;INingizimu Melika eseNingizimu-mpumalanga ye-Asia : ngaphansi kwe-50USD

UFUNA UKUSEBENZA NATHI?